The Hotel I was excited to check out the few months old Conrad Hangzhou even after staying a couple of nights at the near perfect Four Seasons Hotel Hangzhou At West Lake. Unlike the location of Four Seasons, Conrad Hangzhou is located in the Qiangjiang CBD precinct, an upcoming area with a couple of new developments and iconic buildings.
The exterior design of Conrad Hangzhou is a striking landmark on first sight, part of the CapitaLand project which is directly linked to Raffles City Mall.
The highest floor of Conrad Hangzhou is level 50 and the lobby of the reception is located at level 25 if I am not mistaken. First impression counts, and you could get a sweeping view of the surrounding buildings right at this level.
The Room After a relatively seamless check in, I was happy to check out my King Deluxe High Floor Room, which at 50 sqm is spacious enough for me. The main selling point of the room is the city view, and the spaciousness of the bathroom.
Other amenities in the room include an espresso machine, iron and board, tea, safe, international power sockets, USB charger and Bluetooth speaker. The bathroom comes with a tub by the window, just in case you are an exhibitionist. Otherwise, the rainforest shower in the spacious cubicle is a nice shower area.
If there is one thing to improve in the room, an automated curtain drawdown would be much appreciated.
The Restaurants I had breakfast at Blue Willow, the all-day brasserie, which was complimentary with my room booking as part of Hilton Honours Gold status. The spread is very decent, with a good mix of oriental and western fares. I like the ample natural light of the restaurant in the day.
Other restaurants within the hotel include a Japanese restaurant Uka, and Jin which is a tea lounge in the day and bar by nightfall.
Unfortunately, I didn’t manage to check out Li’An, a Chinese restaurant located on the 50th floor of the hotel, which was yet to open. This restaurant is one of the tallest dining venues in Hangzhou.
The Facilities Other than the four dining concepts, level 8 of Conrad Hangzhou is where the fitness centre and spa is. The gym is reasonably sized, and well-equipped to say the least.
There is also an indoor pool with beautiful curvy aesthetic, along with a heated jacuzzi. Special mention to the spacious changing room, which has indoor whirl pool, steam room and even a lounge area for guests to sip some tea after their workout. As a national regulation, it is compulsory to don a swimming cap in the pool, which I purchased from the counter without being aware of this regulation.
Rants While the service is generally competent, I do feel that the staff are going through the customary SOP and hence come across as less genuine. The lights in the room do not have a master switch as well, which makes it troublesome to switch each one off individually before sleeping.
Overall Experience I had a comfortable stay at Conrad Hangzhou which gives me another perspective of the city after staying near West Lake at Four Seasons. It is definitely more of a business hotel than a resort, which makes it a good option to consider should you want to stay in this area. Service could be more polished in my opinion.
228 Xinye Road, Jianggan District, Hangzhou, 310016, China
Ranted by The Ranter